Archives: Reviews
“Making the appointment was handled by a friendly employee in a professional and easy manner. The technicians sent notification when the were on the way and arrived as scheduled. They were aware of cleanliness, polite and knowledgeable. They performed the system checkout in a timely manner and corrected any found deficencies.”
“Scheduled my annual A/C check. Technician texted me when on the way to my appointment was very professional and explained what was being done and why. Also asked if I had any questions he hadn't addressed. Very happy with the company and use them for all my plumbing and A/C work. Would recommend them to anyone needing these services.”
“Anthony always ensures that the customer's needs are met timely and complete — with a friendly, but professional demeanor”
“Outside A/C unit had developed an extra ticking noise. Sometimes an extra noise changes sound from white noise to obnoxious. Geo's magic touch fixed it
Thanks much!”
“The service ( by Cody) was EXCELLENT and FAST. Setting the appointment time easy and pre-service time communication efficent. Service charges are
more than fair. Thanks Milton Frank Plumbing & Cooling!”
“Not the best way to start spring, but a new HVAC system for me😆. The service team explained why and offered options. Ultimately, a new system at a reasonable price was installed the next day. Install team was polite and efficient. All is well!”
“As always, the customer service and professionalism with the technician was top shelf. Very satisfied with the cost and work performed.”
“Appreciated your prompt response to our tank leak on the existing toilet, and replacing it. Oscar was very helpful and friendly. Took care of the issue neatly and in a very timely manner.”
“Great service as always! And Cameron was great too. I have been a customer for over 20 years!”
“We had a gas leak from our grill and they came out shortly after calling and repaired the connection”
“My heating system stopped working just as it was getting below freezing outside. I called Milton Frank to schedule a repair, and only 1.5 hours after my call, the system was repaired and running again. Thanks for the EXTREMELY fast, professional, and competent repair work!!!! I greatly appreciate it!!!”
“I have had several experiences with this company and all have gone perfectly. After renting a water softener for more years than I'd like to admit, we decided to purchase one. Though the water produced by the rental company was excellent, purchasing their product was way out of our price range. Milton Frank offered a more affordable alternative and having been very happy with their customer service, we decided to give their product a try. Our installation went very well. Our tech was on-time, friendly and professional. So far everything seems to be going well. We're hoping for many more years of soft water and would highly recommend Milton Frank Plumbing to anyone.”
“Warranty inspection service call was quickly scheduled and Geo was on time, courteous and efficient. Would request him again.”
“Totally count on you guys and once again you delivered. Needed faucets for washing machine replaced and you did an excellent job. Thanks”
“Cody did a great job and was knowledgeable of tankless hot water systems . will request him personally next time we need service”
“Clint did service on Feb 5, 2025. He does an excellent job. He knows exactly what he is doing. I also appreciate that he explains each thing he does. Clint installed our new heater and we could not be happier with his work. We request him for all our work.”
“Oscar is amazing. Not only is he efficient, pleasant, and hard working, but also fast. He replaced my toilet, fixed my garbage disposal, and adjusted the toilet seat in another bath before the morning ended.
Thanks, Milton Frank, another job well done!”
“1st time using Milton Frank Plumbing and Cooling. Called for service on my heater not heating. They were onsite in about an hour. Very professional. Had me up and running in no time. I will definitely use them again.”
“I am extremely pleased with Milton Franke plumbing! I had an issue with a badly backed up Toliet on Saturday morning. I called the office at 8:30 am and some one was at mi house 2 hours later and solved the issue for me. I am always impressed with the staff!
Truly a service minded compaNy!!!”
“Great service as usual. Plumber was knowledgeable. He was friendly; answered all of my questions. Gave me options and quotes for the various options.”
“You do my service of plumbing, air conditioning, heating and always is the best service, professional and knowledgeable. Great company!!!”
“We needed pilot lights re-lit after a contractor hit the gas line to our subdivision and caused an outage. I called late in the afternoon and the plumber was here early the next morning, which happened to be New Year’s Eve. He was friendly and efficient. Very pleased with the service.”
“The tech contacted us prior to arrival and was very prompt. Came in, proceeded to give us an estimate before starting. He was very efficient and friendly. Would gladly do business with them again.”
“Cody arrived at the scheduled time for service (punctuality is one of the reason for 5 stars). Our tankless water heater was not serviced since it was installed and Cody explained all the pros and cons for what he was going to do and after we agreed he did an excellent job in cleaning and do all the maintenance requirements to keep the water heater running smoothly. I will recommend Milton Frank Plumbing services to all my family and friends. Thank you for a great job”
“Our technician Alan was courteous, and very professional. He was patient when we realized the new faucet we had purchased had a part missing from the box. I had to run and get another new one and he returned to complete the job. It was a great experience and everything turned out and the faucet was installed perfectly.”
“We had to have our water heater replaced. Our technician, Frankie Escobar, came out and assessed the situation. He and 2 other men also came out and they did an outstanding and perfect job. We know we can always depend on your company for any repairs around our home.
Thank you again for a job well done!”
“Richard was great as he has been every time he has been at my home. He replaced my UV light and system and did our fall system check.
He did a great job. He is a great asset to your business.”
“As always, Clint did a very excellent, professional job doing our annual heating system checkup. Thanks!!!!”
“Victor did a great job in work done that day. Also provided quotes for future work.
I would recommend him.”
“We had two different services needed — a/c – heating and tankless water heater. Anthony and Cameron collaborated on their visit and efficiently completed the service that we needed. Both were very professional and courteous in providing easy to understand solutions. Thank you!”
“Geo was awesome. Very thorough and very polite.”
“Great experience with this company. Came same day to clean out our dry vent. Also, let us know he thought our dryer was having an issue. Boy was he right! Thanks again! The extra advice about needing an appliance tech for our dryer was much appreciated!”
“Plumber conducted annual review of whole water systems and functions. Technician conducted a thorough and comprehensive review prior to ending the service. EXCELLENT company representative!”
“This was the first time I have needed plumbing service at my current home. But I remembered from my previous home that we had used Milton Frank Plumbing on several occasions and we were always completely satisfied with the service. So I immediately thought of Milton Frank when I noticed a leak in my bathroom sink faucet. The service technician responded very quickly. When he got to my home, he explained what was causing the problem and what he would do to fix it. He also told me upfront what the cost would be.
My service technician was very informative and courteous and I will not hesitate to call Milton Frank the next time I need plumbing services.”
“Excellent and efficient as always! Your guys showed up on time, made their adjustments, and made their recommendations. We appreciate that they are the same guys who have visited us previously for other biannual maintenance or emergency repairs. That improves confidence because we see the same guys caring about their customers as opposed to to sending a different tech each time.”
“Quick response to my call. Replaced my water heater in less than 3 hours after arriving. Added an overflow drain which should have had installed by the previous installers.”
“Matt Hill did an excellent service call. Very courteous, professional and focused on the issue. Would recommend him to anyone.”
“Our A/C stopped working, and we called for service, and a technician arrived within two hours. He was polite, knowledgeable and thorough. It was fixed within an hour, and he did a comprehensive evaluation of the entire A/C We were thrilled and will certainly use Milton Frank again, if necessary. great company!”
“My A/C quit on me on Saturday afternoon. I called the office and left a message around 9 Sunday morning. I received a call back on Monday around 8 am. The office had a tech here at my house by 8:30 the same day. It was determined that I needed a new unit, mine was 12 years old and all the refrigerant was gone. The tech, Cameron, had an install crew there the next morning by 8 am. Willie and his crew did a great job with the install and by 12 I had cool air again.
A great experience in service, professionalism and courtesy.”
“Their servicemen are incredibly courteous and efficient.”
“Had pipes in entire house replaced. Excellent professional work. I always use Milton Frank. They are friendly, prompt, professional, and stand by their work. I highly recommend them.”
“The sales team was excellent and did a great job of explaining everything. The install team arrived the next day as scheduled and completed the install in about 5 hours. I was very impressed that before they asked for payment the sales team came back the next day to inspect the install and make sure everything was good. There was a small dent on the top of the unit that they noted and were back out to replace the top of the unit in a very timely manner. Overall very satisfied and would use them again.”
“Robert was able to help us with our possible leak. We appreciated the time he took for us.”
“Frankie did a terrific job of checking and replacing my outdoor faucets. They were corroded, leaking and hard to turn. He replaced them with new ones that work well and look nice. He was very sweet and did a great job.”
“Excellent, courteous service, onetime as promised. They have taken care of our home and business.”
“Have been with this company for a Always on time and great service.”
“We had our annual review this week of our 4 air conditioning units. Richard Enciso, who has been our technician many times before, did this inspection and did his usual very thorough and competent work. He discovered that the 2 units which were the last original equipment from when the house was built 20 years ago were no longer working and could not be repaired because of current environmental issues. Richard was able to get the 2 new Trane units ordered and arranged for them to be installed 2 days later. A 2 man crew arrived as scheduled at 8:30, worked without stopping until 1:30, and did a great job of removing the old units and installing the new ones, which are now working well. We plan to continue using Milton Frank for our a/c, heating and plumbing needs in the future.”
“If you want top notch, professional service, look no further. Milton Frank is the best! The techs were absolutely wonderful, courteous, and very friendly. Price was very fair considering what they did. The job was done in just a few hours and they double and triple checked plumbing to make sure there were no more leaks. I will now go to them for all plumbing and will also contact them for my HVAC checkups as well. No upsell tactics!!!!!! Love this company and their values.”
“I spoke with Richard today, looking for an estimate on an air condition system. Richard was courteous and professional. He was knowledgeable and accommodating with all my questions and information. Would recommend Milton Frank Plumbing to anyone looking for AC services.”
“Milton Frank’s plumber Matt installed a new whole house filtration system. Matt’s work was perfect, he left the area clean and he fully explained the operation of the system. I give Milton Frank and Matt my highest recommendation.”