Archives: Reviews

“We needed pilot lights re-lit after a contractor hit the gas line to our subdivision and caused an outage. I called late in the afternoon and the plumber was here early the next morning, which happened to be New Year’s Eve. He was friendly and efficient. Very pleased with the service.”

– Roger G.

“The tech contacted us prior to arrival and was very prompt. Came in, proceeded to give us an estimate before starting. He was very efficient and friendly. Would gladly do business with them again.”

– Larry M.

“Cody arrived at the scheduled time for service (punctuality is one of the reason for 5 stars). Our tankless water heater was not serviced since it was installed and Cody explained all the pros and cons for what he was going to do and after we agreed he did an excellent job in cleaning and do all the maintenance requirements to keep the water heater running smoothly. I will recommend Milton Frank Plumbing services to all my family and friends. Thank you for a great job”

– Dan L.

“Our technician Alan was courteous, and very professional. He was patient when we realized the new faucet we had purchased had a part missing from the box. I had to run and get another new one and he returned to complete the job. It was a great experience and everything turned out and the faucet was installed perfectly.”

– Greg R.

“We had to have our water heater replaced. Our technician, Frankie Escobar, came out and assessed the situation. He and 2 other men also came out and they did an outstanding and perfect job. We know we can always depend on your company for any repairs around our home.
Thank you again for a job well done!”

– Evelyn C.

“Richard was great as he has been every time he has been at my home. He replaced my UV light and system and did our fall system check.
He did a great job. He is a great asset to your business.”

– James S.

“Victor did a great job in work done that day. Also provided quotes for future work.
I would recommend him.”

– Richard F.

“We had two different services needed — a/c – heating and tankless water heater. Anthony and Cameron collaborated on their visit and efficiently completed the service that we needed. Both were very professional and courteous in providing easy to understand solutions. Thank you!”

– R and K L.

“Great experience with this company. Came same day to clean out our dry vent. Also, let us know he thought our dryer was having an issue. Boy was he right! Thanks again! The extra advice about needing an appliance tech for our dryer was much appreciated!”

– Tracy W.

“Plumber conducted annual review of whole water systems and functions. Technician conducted a thorough and comprehensive review prior to ending the service. EXCELLENT company representative!”

– Steve P.

“This was the first time I have needed plumbing service at my current home. But I remembered from my previous home that we had used Milton Frank Plumbing on several occasions and we were always completely satisfied with the service. So I immediately thought of Milton Frank when I noticed a leak in my bathroom sink faucet. The service technician responded very quickly. When he got to my home, he explained what was causing the problem and what he would do to fix it. He also told me upfront what the cost would be.

My service technician was very informative and courteous and I will not hesitate to call Milton Frank the next time I need plumbing services.”

– Peggy S.

“Excellent and efficient as always! Your guys showed up on time, made their adjustments, and made their recommendations. We appreciate that they are the same guys who have visited us previously for other biannual maintenance or emergency repairs. That improves confidence because we see the same guys caring about their customers as opposed to to sending a different tech each time.”

– A. G.

“Quick response to my call. Replaced my water heater in less than 3 hours after arriving. Added an overflow drain which should have had installed by the previous installers.”

– Robert S.

“Matt Hill did an excellent service call. Very courteous, professional and focused on the issue. Would recommend him to anyone.”

– Charles d.

“Our A/C stopped working, and we called for service, and a technician arrived within two hours. He was polite, knowledgeable and thorough. It was fixed within an hour, and he did a comprehensive evaluation of the entire A/C We were thrilled and will certainly use Milton Frank again, if necessary. great company!”

– Karen H.

“My A/C quit on me on Saturday afternoon. I called the office and left a message around 9 Sunday morning. I received a call back on Monday around 8 am. The office had a tech here at my house by 8:30 the same day. It was determined that I needed a new unit, mine was 12 years old and all the refrigerant was gone. The tech, Cameron, had an install crew there the next morning by 8 am. Willie and his crew did a great job with the install and by 12 I had cool air again.

A great experience in service, professionalism and courtesy.”

– Gordon G.

“Had pipes in entire house replaced. Excellent professional work. I always use Milton Frank. They are friendly, prompt, professional, and stand by their work. I highly recommend them.”

– Roxane B.

“The sales team was excellent and did a great job of explaining everything. The install team arrived the next day as scheduled and completed the install in about 5 hours. I was very impressed that before they asked for payment the sales team came back the next day to inspect the install and make sure everything was good. There was a small dent on the top of the unit that they noted and were back out to replace the top of the unit in a very timely manner. Overall very satisfied and would use them again.”

– Myron S.

“Frankie did a terrific job of checking and replacing my outdoor faucets. They were corroded, leaking and hard to turn. He replaced them with new ones that work well and look nice. He was very sweet and did a great job.”

– Melody L.

“We had our annual review this week of our 4 air conditioning units. Richard Enciso, who has been our technician many times before, did this inspection and did his usual very thorough and competent work. He discovered that the 2 units which were the last original equipment from when the house was built 20 years ago were no longer working and could not be repaired because of current environmental issues. Richard was able to get the 2 new Trane units ordered and arranged for them to be installed 2 days later. A 2 man crew arrived as scheduled at 8:30, worked without stopping until 1:30, and did a great job of removing the old units and installing the new ones, which are now working well. We plan to continue using Milton Frank for our a/c, heating and plumbing needs in the future.”

– Greg S.

“If you want top notch, professional service, look no further. Milton Frank is the best! The techs were absolutely wonderful, courteous, and very friendly. Price was very fair considering what they did. The job was done in just a few hours and they double and triple checked plumbing to make sure there were no more leaks. I will now go to them for all plumbing and will also contact them for my HVAC checkups as well. No upsell tactics!!!!!! Love this company and their values.”

– Debbie M.

“I spoke with Richard today, looking for an estimate on an air condition system. Richard was courteous and professional. He was knowledgeable and accommodating with all my questions and information. Would recommend Milton Frank Plumbing to anyone looking for AC services.”

– Stephanie L.

“Milton Frank’s plumber Matt installed a new whole house filtration system. Matt’s work was perfect, he left the area clean and he fully explained the operation of the system. I give Milton Frank and Matt my highest recommendation.”

– Steven V.