“Cody was excellent did a wonderful job. Unfortunately the manufacturer sent out a brand new product with one incorrect part that once the machine was turned on it was so loud it wasn’t intolerable after he called their service department for InSync Creator. They informed him it was the wrong ring that there was in the package and it would take 7 to 10 days to get a new one. I gave him all the information I collected from the guy in the Philippines, not in Wisconsin, where the company manufacturers and ships from that I didn’t want to wait that long. He made no effort to assist me said he couldn’t do anything. I’m hoping you guys can call Wisconsin and get me a new part sooner Cody was wonderful.”
- Wendy H.